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Allsup Medicare Advisor® Sales Terms and Conditions

Updated 08.28.14

The Allsup Medicare Advisor is provided by Allsup Medicare Advisor, Inc., a wholly-owned subsidiary of Allsup, Inc.  Allsup, Inc. and Allsup Medicare Advisor, Inc. are sometimes, collectively, referred to in these Sales Terms and Conditions as "Allsup."

1. User's Acknowledgment and Acceptance of Terms

If you browse or otherwise use this website for any purpose relating to the Allsup Medicare Advisor, you are agreeing to comply with and be bound by the Allsup.com Privacy Policy (http://www.allsup.com/Allsup/Privacy-Policy.aspx), the General Terms and Conditions of Use (http://www.allsup.com/Allsup/Terms-of-Use.aspx) and the Allsup Place® Terms and Conditions of Use (http://www.allsup.com/Allsup-Place/Allsup-Place-Terms-and-Conditions-of-Use.aspx).

As a condition to enrolling in and using the Allsup Medicare Advisor service, you also agree to the following additional terms and conditions. If you do not wish to be bound by these additional terms and conditions, do not enroll in or use the Allsup Medicare Advisor service. In the event of any conflict between these additional terms and conditions and the policy and terms and conditions referenced above, these additional terms and conditions shall govern and control.

2. General

Allsup does not provide tax, legal, investment, financial planning or medical advice or counsel under the Allsup Medicare Advisor. You are responsible for making all decisions with respect to the products and services you utilize under the Allsup Medicare Advisor, including but not limited to selecting the Medicare coverage that best matches your needs, and for obtaining any personal tax, legal, investment, insurance, financial planning, medical or other advice or counsel that you believe is necessary or advisable with respect to such products or services.

The analysis and results produced by Allsup Medicare Advisor are heavily based on the information provided by you to the service. As such, Allsup assumes no liability resulting from inaccurate, incomplete, or invalid information provided by you.

Although Allsup Medicare Advisor may explain your Medicare options and, if requested, Allsup and/or its affiliates may assist you with enrollment in a Medicare plan, you are solely responsible for making any final Medicare coverage decisions and enrolling by the deadline that applies to your given situation.

Allsup assumes no liability for your Medicare coverage choices based on inaccurate, incomplete, or invalid information in any format provided by Medicare or individual insurance companies offering Medicare coverage options.

You agree to respond to requests for information and documentation required to perform the service. Allsup assumes no liability for damages caused by your failure to provide requested information and documentation in a timely manner.

You are solely responsible for coordinating your Medicare coverage with any benefits and health insurance coverage offered through an employer or otherwise. If you have existing coverage offered through a former employer or spouse's employer, you must review your options with the employer before making any coverage changes. Great care must always be taken when deciding to terminate employee/retiree/spousal healthcare coverage through an employer.

Allsup does not represent or work for Medicare or Medicaid. If you need help applying for Medicaid, contact your state Medicaid office.

In order to provide the Allsup Medicare Advisor service, Allsup will use and disclose information about you. This information may include, but is not limited to, specific personal, financial and/or medical information. You authorize and consent to Allsup's use and disclosure of all such information.

Your enrollment in the Allsup Medicare Advisor service is not effective until it is accepted by Allsup at its principal place of business in Belleville, Illinois. In the event of any dispute, you accept the jurisdiction and venue of any state and/or federal court located in Illinois and agree that such dispute shall be governed by Illinois law (without giving effect to any principles of Illinois law that would result in the application of a different state's law).

3. Scope of Service

The Allsup Medicare Advisor is designed to help individuals identify and select the Medicare options that best fit their needs. However, the assistance provided and fee charged, if any, is on a per-enrollment basis. Assistance for additional future enrollment periods may be subject to an additional fee.

Allsup Medicare Advisor is not a one-size-fits-all service. The plans we identify through our analysis are tailored exclusively to individual participants. If you want to provide a relative or someone you live with and who is Medicare eligible with the same type of service, an additional fee may apply.

For first-time enrollees or enrollees eligible for a special enrollment period under Medicare rules, the information provided by this service will primarily cover the current year only. Because plans may be added or dropped from the Medicare program, or could change from year to year, you should review your Medicare plan options every year. Such reviews are available through Allsup, and an additional fee may apply.

In connection with the Allsup Medicare Advisor service, you may be provided with information regarding insurance plans, policies and other products.  An Allsup affiliate may serve as an agent or in a similar capacity for insurers or other third parties that sponsor, underwrite, insure, promote or provide such insurance plans, policies and other products and may receive commissions or other payments from such insurers and third parties, if you choose to enroll in and/or purchase these insurance plans, policies and other products.  You acknowledge that such commissions and other payments are in addition to fees, if any, paid in connection with the Allsup Medicare Advisor service and agree to the receipt and retention by any such Allsup affiliate of all such commissions and other payments.

4. Refund and Cancellation Policy

You have up to three business days from the date of payment or the establishment of alternative payment arrangements, acceptable to Allsup, within which to cancel this service. You may effect such cancellation and, if payment has been made, receive a full refund, by contacting us at (866) 521-7655 or via e-mail. Except as indicated immediately below, no refunds will be made after this period. Allsup may, in its sole discretion, cancel its provision of this service to you for any reason and at any time by calling you at the telephone number you have provided or by e-mail. If such cancellation by Allsup occurs within three business days of the date of payment, and payment has been made, you will receive a full refund. If Allsup cancels its provision of this service to you more than three business days after payment has been made, any refund of the amount paid by you shall be at Allsup's sole discretion.

If the Allsup Medicare Advisor service is being provided at no cost to you, then, in the event of any cancellation, no refund will be made to you.

5. Disclaimer of Warranties

ALL MATERIALS AND SERVICES ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE FROM US OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.

THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.

CONTENT AVAILABLE THROUGH THIS SITE OFTEN REPRESENTS THE OPINIONS AND JUDGMENTS OF AN INFORMATION PROVIDER, SITE USER OR OTHER PERSON OR ENTITY NOT CONNECTED WITH ALLSUP. WE DO NOT ENDORSE, NOR ARE WE RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF, ANY OPINION, ADVICE OR STATEMENT MADE BY ANYONE OTHER THAN AN AUTHORIZED ALLSUP SPOKESPERSON SPEAKING IN HIS/HER OFFICIAL CAPACITY. PLEASE REFER TO THE SPECIFIC EDITORIAL POLICIES POSTED ON VARIOUS SECTIONS OF THIS SITE FOR FURTHER INFORMATION, WHICH POLICIES ARE INCORPORATED BY REFERENCE INTO THESE TERMS AND CONDITIONS.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

6. Changes, Etc.

Allsup reserves the right to change these Sales Terms and Conditions at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by any means including, but not limited to, posting the revised Sales Terms and Conditions on this site. You acknowledge and agree that it is your responsibility to review this site and these Sales Terms and Conditions periodically and to be aware of any modifications. Your continued use of the site or of the Allsup Medicare Advisor service after such modifications will constitute your acknowledgement of the modified Sales Terms and Conditions and your agreement to be bound by the modified Sales Terms and Conditions.