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SSDI Evaluation

Allsup CareersAllsup employees

Allsup looks for enthusiastic, innovative and self-motivated people to fill a variety of positions in our claims and customer service units and other departments.





Non-Attorney Hearing Representatives

Allsup Inc., a leading Social Security consulting firm, is seeking Non-Attorney Social Security Hearing Representatives to represent Social Security disability claimants at the hearings level of the claims process in the following locations:
North Carolina, Utah, South Carolina, Oklahoma, Pennsylvania, New Jersey, New York, Washington, Louisiana, New Mexico, Nevada, Vermont, Indiana, Arizona, Alaska, Hawaii

Allsup is a nationwide provider of Social Security disability, veterans disability appeal and Medicare services for individuals, employers and insurance carriers. Allsup professionals deliver specialized services supporting people with disabilities and seniors so they may lead lives that are as financially secure and as healthy as possible. Founded in 1984, the company is based in Belleville, Illinois, near St. Louis.

The representative prepares claimants for the hearing experience and attends oral hearings. The individual works out of their home and frequent travel is required.

The representative must have at least two years experience representing individuals before Social Security Administrative Law Judges or ODAR experience. Must have knowledge of the medical and vocational aspects of the Social Security disability determination process. Representatives eligible for direct pay strongly preferred.

Interested candidates should contact Mary Kirkpatrick at (800) 854-1418, x65524 or by email.

Allsup Inc
300 Allsup Place
Belleville, IL 62223
Fax: (618) 236-5767

Position

Associate Bilingual Customer Information Specialist

Position Description
The Associate Bilingual Customer Information Specialist provides administrative support at all levels of the Social Security process. Position involves heavy phone contact with both English and Spanish speaking claimants, SSA/OHA, and some contact with medical providers. Responsibilities also include producing status reports to insurance companies and claimants. Position also responsible for inputting data into the internal case management system. Other duties may include assisting other departments with completion of related disability forms.

Education/Experience
Bachelor's degree preferred. Minimum of two years of college, or one year of college with 6 months general office experience, or secretarial science certificate with 6 months general office experience. Excellent oral/telephone communication skills required. Ability to communicate (both verbally and in writing) in both English and Spanish required. Candidate must possess excellent organizational skills. Position requires a high level of initiative. Individual must also have solid working knowledge of Microsoft Office (Word and Excel).

Assoc Onsite Cust Support Specialist-Disability

Position Description
• Receives incoming calls and conducts outgoing calls to claimants recently referred from their LTD carrier to Allsup for SSDI representation. • Reviews all cases to determine eligibility for a SSDI claim. Educates claimants on the financial advantages of SSDI, the SSDI process, and the advantages of using Allsup's services. • Answers claimant's questions regarding SSDI and its impact on other factors (i.e. dependents, long-term disability, workers' compensation). • Addresses all concerns and convinces claimants to return signed authorization forms necessary for the acceptance of Allsup's service. • Obtains accurate and thorough information from each claimant in preparation for assignment to a Claims Representative. • Performs vital data entry in case management system. Accurately and thoroughly documents talk notes of all conversations and activity. • Serves as a liaison between Allsup and claimants we are not representing from specific client companies. Assess claimant updates regarding Social Security application status, medical updates, return to work status, etc. Screens claimants for potential Allsup representation assistance. • Request authorization forms to obtain information from Social Security so we can provide clients with benefit information. • Conducts conference calls with SSA when necessary to obtain detailed claim status. Requests authorization forms to obtain information from Social Security so we can provide clients with benefit information. • Maintains strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures, and other confidential Allsup information.

Education/Experience
Four year college degree preferred, or associates degree with 6 months customer service experience or appropriate Allsup experience.

Associate CIC Medical Retrieval Specialist

Position Description
Makes outgoing calls to medical providers. Involves data entry into the case management system.
Obtains status of request, faxes or reofaxes the request as necessary, and determines the appropriate followoup date.
Uses the electronic task system to track pending request and prioritize tasks.
Discusses and educates providers in an effort to reduce fees (explaining, referencing applicable state laws and guidelines.) Processes payments for records.
Accurately and thoroughly documents log of all calls.
Maintains strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures, and other confidential Allsup information.

Education/Experience
Bachelor's degree preferred, or associate's degree with 6 months customer service experience or appropriate Allsup experience.

Web Developer, Intermediate

Position Description
Under general direction, develops custom programs written in Web based languages. This individual can control and program while also directing and controlling the project and project time line. Designs, develops, troubleshoots, debugs, and implements software code such as ASP.net, C#, VB.net, j query, HTML, Java Script, and Telerik controls. This individual can work with graphic designers and other members of a project team to develop the site concepts, interface design, and architecture of the Website. Has a thorough knowledge of programming and server software operations. Can work closely with engineering, Web graphics designers, content managers and artisans to ensure Website is developed according to specifications. Incumbents usually have extensive experience in Web based languages and 2 to 4 years of related programming experience. Program in a Thin GUI interface. Understand and connect to a normalized SQL Structure. Detail and document user specifications. Follow detailed Systems procedures. Work with a team of developers and a Programmer Analyst to complete projects. Understand and program using Web Based software and tools.

Education/Experience
Requires a bachelor's degree in Computer Science and/or equivalent job experience and a thorough knowledge of .Net Programming Languages, SQL, Windows, Data Base Applications

Systems Engineer

Systems Engineer

Position Description
Supports the network infrastructure by installing, configuring and troubleshooting network equipment and systems, while maintaining the stability and security of the existing systems. High organizational, deadline, and detail orientation is required for both execution of tasks with minimal supervision and while continually providing knowledge transfers to other staff. Responsible for recognizing, researching, isolating, and resolving requests effectively and efficiently. The individual will be required to work with other lead personnel, internal and external, in the coordination, upgrading, and maintenance of the network infrastructure.

Education/Experience
Must have a minimum of two (2) to four (4) years of technical experience in applying the knowledge/skill requirements listed below in a similar systems environment; four year college degree preferred. Additionally the CISSP certification is preferred. Individual is preferred to have awareness of all aspects of information security and compliance including PCI, SOX, HITECH, and HIPAA requirements for information systems and industry best practices such as ISO17799 / 27001 and NIST. Technical knowledge in the following areas is required: Virtualization, SAN, Fibre Channel, Switching, Routing, Firewalls, IPS/IDS, TCP/IP, VoIP, Remote backup solutions, Clustering, Load balancing, Disaster Recovery, Data loss prevention solutions, and antivirus/malware prevention/removal solutions.

Demonstrated expertise in analyzing and troubleshooting is preferred and is to include the following:
Cisco UCC Enterprise Solutions
Centralized log management solutions
Microsoft Internet Information Services 6.x/7.x/8.x (IIS)
Microsoft Internet Security & Acceleration Server (ISA)/Forefront Security
Microsoft Active Directory
Microsoft Exchange Server 2007/2010
Microsoft Windows Operating Systems
Powershell and VB Scripting.

Systems Engineer, Intermediate

Position Description
Supports the network infrastructure by installing, configuring and troubleshooting network equipment and systems, while maintaining the stability and security of the existing systems. High organizational, deadline, and detail orientation is required for both execution of tasks with minimal supervision and while continually providing knowledge transfers to other staff. Responsible for recognizing, researching, isolating, and resolving requests effectively and efficiently. The individual will be required to work with other lead personnel, internal and external, in the coordination, upgrading, and maintenance of the network infrastructure.

Education/Experience
Must have a minimum of five (5) to seven (7) years of technical experience in applying the knowledge/skill requirements listed below in a similar systems environment; four year college degree preferred. Additionally the CISSP certification is preferred. Individual must have awareness of all aspects of information security and compliance including PCI, SOX, HITECH, and HIPAA requirements for information systems and industry best practices such as ISO17799 / 27001 and NIST. Technical knowledge in the following areas is required: Virtualization, SAN, Fibre Channel, Switching, Routing, Firewalls, IPS/IDS, TCP/IP, VoIP, Remote backup solutions, Clustering, Load balancing, Disaster Recovery, Data loss prevention solutions, and antivirus/malware prevention/removal solutions.

Demonstrated expertise in analyzing and troubleshooting is preferred and is to include the following:
Microsoft Internet Information Services 6.x/7.x/8.x (IIS)
Ektron Content Management Solution
F5 Load Balancing Solutions
Microsoft Internet Security & Acceleration Server (ISA)/Forefront Security
Microsoft Active Directory
Microsoft Exchange Server 2007/2010
Microsoft Windows Operating Systems
Powershell and VB Scripting.

Systems Engineer, Senior

Position Description
Supports the network infrastructure by installing, configuring and troubleshooting network equipment and systems, while maintaining the stability and security of the existing systems. High organizational, deadline, and detail orientation is required for both execution of tasks with minimal supervision and while continually providing knowledge transfers to other staff. Responsible for recognizing, researching, isolating, and resolving requests effectively and efficiently. The individual will be required to work with other lead personnel, internal and external, in the coordination, upgrading, and maintenance of the network infrastructure

Education/Experience
Must have a minimum of eight (8) to ten (10) years of technical experience in applying the knowledge/skill requirements listed below in a similar systems environment; four year college degree preferred. Additionally the CISSP certification is required. Individual must have awareness of all aspects of information security and compliance including PCI, SOX, HITECH, and HIPAA requirements for information systems and industry best practices such as ISO17799 / 27001 and NIST. Technical knowledge in the following areas is required: Virtualization, SAN, Fibre Channel, Switching, Routing, Firewalls, IPS/IDS, TCP/IP, VoIP, Remote backup solutions, Clustering, Load balancing, Disaster Recovery, Data loss prevention solutions, and antivirus/malware prevention/removal solutions.

Demonstrated expertise in analyzing and troubleshooting is preferred and is to include the following:
Microsoft Internet Information Services 6.x/7.x/8.x (IIS)
Ektron Content Management Solution
F5 Load Balancing Solutions
Microsoft Internet Security & Acceleration Server (ISA)/Forefront Security
Microsoft Active Directory
Microsoft Exchange Server 2007/2010
Microsoft Windows Operating Systems
Powershell and VB Scripting.

Associate Bilingual Internal Sales Specialist

Position Description
Primary role of the Associate Bilingual Internal Sales Specialist is to identify and generate customer referrals for Consumer services, as well as, create an awareness of the program with our English and Spanish speaking claimants. Specialist will educate claimants regarding information related to the Social Security Disability process, their case, and the advantages of using Allsup Inc.'s representational services. Position will also generate referrals/leads for the Disability Life Planning Service® and Allsup Medicare Advisor®. Generate referrals and the presence of Consumer referrals through outbound and inbound call activity for the Connections Count program. Generate referrals for other Allsup services by assessing claimant need; Obtains information regarding other services/programs that might be helpful to the claimant such as prescription assistance, state funded programs (welfare) and other local resources. Meet and support monthly, quarterly and annual referral goals - Individual and Team. Access claimant's record on the system (past notes, completed fields, actions); interpret, gather, and convey information to the caller. Provide status/general information to claimants related to their claims and set tasks as appropriate Maintain technical knowledge of Social Security Disability requirements, the disability application process, SSI, Workers' Compensation, Medicare and medical/vocational issues. Perform data entry in case management and referral systems. Accurately and thoroughly document talk notes of all conversations and actions. Demonstrate tact, diplomacy, and a positive professional attitude when handling problem situations. Maintain control of claimants' conversations to focus on resolving their concerns and achieving a high level of claimant satisfaction Demonstrate self confidence in initiating contact via telephone and email. Maintain strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures and other confidential Allsup information.

Education/Experience
Bachelor's degree preferred, or associate's degree with 6 months customer service, Disability Evaluation Center experience or other appropriate Allsup experience. Must speak Spanish fluently.

________________________________________

Allsup Employment Benefits

Along with opportunities for growth and advancement, Allsup offers the following benefits:

  • Competitive salary
  • Medical, dental, vision, life, and short- and long-term
    disability insurance
  • 401(k) plan with matching employer contributions
  • Paid time off (PTO) 
  • 9 paid holidays
  • Tuition assistance
  • Flexible work schedules

________________________________________

If you are interested in joining the Allsup team,
please send a resume and salary requirements to:

Allsup Inc.
Attn: Human Resources
300 Allsup Place
Belleville, IL 62223

Complete the employment application as a PDF (which you can then print)
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Click here to email
Fax: (618) 236-5767

Allsup Inc. is an Equal Opportunity Employer.

 

Please contact Lesley in HR at (800) 854-1418 if you experience any technical issues.