Allsup looks for enthusiastic, innovative and self-motivated people to fill a variety of positions in our claims and customer service units and other departments.
Non-Attorney Hearing Representatives
Allsup Inc., a leading Social Security consulting firm, is
seeking Non-Attorney Social Security Hearing Representatives to represent
Social Security disability claimants at the hearings level of the claims
process in the following locations: Oklahoma,
Alaska, Hawaii and Idaho.
Allsup is a nationwide provider of Social Security disability,
veterans disability appeal and Medicare services for individuals, employers and
insurance carriers. Allsup professionals deliver specialized services
supporting people with disabilities and seniors so they may lead lives that are
as financially secure and as healthy as possible. Founded in 1984, the company
is based in Belleville, Illinois, near St. Louis.
The representative prepares claimants for the hearing experience
and attends oral hearings. The individual works out of their home and frequent
travel is required.
The representative must have at least two years experience
representing individuals before Social Security Administrative Law Judges or
ODAR experience. Must have knowledge of the medical and vocational aspects of
the Social Security disability determination process. Representatives eligible
for direct pay strongly preferred.
Interested candidates should contact Mary Kirkpatrick at
800-854-1418, x65524 or by email.
300 Allsup Place
Belleville, IL 62223
Fax: (618) 236-5767
Associate Bilingual Customer Information Specialist
The Associate Bilingual Customer Information Specialist provides administrative support at all levels of the Social Security process. Position involves heavy phone contact with both English and Spanish speaking claimants, SSA/OHA, and some contact with medical providers. Responsibilities also include producing status reports to insurance companies and claimants. Position also responsible for inputting data into the internal case management system. Other duties may include assisting other departments with completion of related disability forms.
Bachelor's degree preferred. Minimum of two years of college, or one year of college with 6 months general office experience, or secretarial science certificate with 6 months general office experience. Excellent oral/telephone communication skills required. Ability to communicate (both verbally and in writing) in both English and Spanish required. Candidate must possess excellent organizational skills. Position requires a high level of initiative. Individual must also have solid working knowledge of Microsoft Office (Word and Excel).
The Social Security Coordinator is required to be knowledgeable in all aspects of Allsup Inc.’s Social Security Representation service, Overpayment Reimbursement Service and the Client’s disability claims process. Responsibilities include reviewing claims for SSDI potential; performing limited administrative duties; providing direct support for the Client; developing business relationships with Disability Claims Managers and serving as their primary onsite Allsup contact. The Social Security Coordinator must be a competent liaison between the Client and Allsup Inc. while monitoring the Client’s SSDI offset process, reimbursement of overpayments and return to work processes relating to SSDI. The Social Security Coordinator, in conjunction with the Allsup Account Manager and other Allsup Social Security Coordinators, is responsible for resolving all customer service issues relating to the Client and its’ claimants. The Social Security Coordinator will provide assistance and support to Allsup personnel in developing claims for SSDI representation. The Social Security Coordinator has the ability to work independently. The Social Security Coordinator will exercise initiative and good judgment.
Disability claims experience with Allsup Inc., DDS, SSA or the LTD division of an insurance carrier. Bachelor's degree or equivalent experience required. Knowledge of the Social Security disability process is recommended. Excellent written, verbal and human relations skills. Strong computer skills with working knowledge of Microsoft Word and Excel required.
Under general direction, develops custom programs written in Web based languages. This individual can control and program while also directing and controlling the project and project time line. Designs, develops, troubleshoots, debugs, and implements software code such as ASP.net, C#, VB.net, j query, HTML, Java Script, and Telerik controls. This individual can work with graphic designers and other members of a project team to develop the site concepts, interface design, and architecture of the Website. Has a thorough knowledge of programming and server software operations. Can work closely with engineering, Web graphics designers, content managers and artisans to ensure Website is developed according to specifications. Incumbents usually have extensive experience in Web based languages and 2 to 4 years of related programming experience.
Program in a Thin GUI interface.
Understand and connect to a normalized SQL Structure.
Detail and document user specifications.
Follow detailed Systems procedures.
Work with a team of developers and a Programmer Analyst to complete projects.
Understand and program using Web Based software and tools.
Requires a bachelor's degree in Computer Science and/or equivalent job experience and a thorough knowledge of .Net Programming Languages, SQL, Windows, Data Base Applications
Associate Customer Support Specialist - Disability
This position is the starting point for Allsup's Social Security disability representation service. Receives incoming calls and conducts outgoing calls to claimants recently referred from their LTD carrier to Allsup for SSDI representation. Educates new customers about Allsup and the disability application process, addresses all initial claimant issues, and solicits the authorization forms necessary for Allsup to begin services.
Receives incoming calls and conducts outgoing calls to claimants recently referred from their LTD carrier to Allsup for SSDI representation.
Reviews all cases to determine eligibility for a SSDI claim. Educates claimants on the financial advantages of SSDI and the advantages of using Allsup's services.
Answers claimant's questions regarding SSDI and its impact on other factors (i.e. dependents, long term disability, workers' compensation). Addresses all concerns and convinces claimants to return signed authorization forms necessary for the acceptance of Allsup's service.
Obtains accurate and thorough information from each claimant in preparation for assignment to a Claims Representative. Performs vital data entry in case management system. Accurately and thoroughly documents talk notes of all conversations and activity.
Conducts conference calls with SSA when necessary to obtain detailed claim status.
Closes cases for the appropriate code when necessary.
Maintains strict confidentiality of claimant information, procedural manuals, client/prospect lists, information on new business ventures, and other confidential Allsup information.
Bachelor's degree preferred, or associate's degree with 6 months customer service office experience or appropriate Allsup experience.
The Regional Sales Representative (RSR) is primarily responsible for developing new business with employer clients, selling Disability, Healthcare Benefit Coordination and other Allsup services. The RSR also will strengthen and grow relationships within existing clients, identifying and implementing new services that bring additional value to the client and its employee and retiree populations.
The RSR will implement effective prospecting activities to reach and develop contacts, ranging from mid level managers to senior executives at mid size and large employers. The RSR will work with account management team members to implement services and grow relationships with clients.
The RSM will identify and work with clients in the western part of the U.S., and can be based in any metro area west of the Mississippi river with easy access to a major airport. (Los Angeles, Seattle, Dallas, Denver, Phoenix, etc.). Reports to Senior Vice President, Sales and Marketing.
Develop and successfully implement a sales plan for assigned regional territory.
Achieve desired level of in person meetings per month.
Attend and participate in trade events and conferences to gain leads and build personal and corporate brand.
Host and present relevant topics at seminars to demonstrate market expertise.
Develop a strong network of contacts with consultants, brokers and other professionals to enhance sales efforts.
Lead contract negotiations.
Utilize sales/marketing material and presentations for all Allsup services.
Work with product managers to ensure product features and pricing are on target and that market feedback is shared.
Responsible for ensuring the most effective use of travel budget to achieve sales goals.
Enhance sales and service skills by participating in relevant product and industry training.
Utilize contact management system (Salesforce.com) to track all sales activity and monitor reports.
Continuously communicate with the SVP on progress towards achieving sales goals and relationships with current clients and prospects.
Perform miscellaneous job related duties as assigned.
The ideal candidate will have demonstrable past success delivering insurance related services in a consultative role to Benefits personnel at employers of various sizes:
Possess a minimum of five years of demonstrated success in business development and high level account management to large and mid size and complex organizations;
Willing to travel within the sales territory and nationwide approximately 50% of the time;
Demonstrate superior written and oral communication skills;
Exhibit the interpersonal skills necessary to initiate and nurture complex client relationships;
Knowledge of Medicare is a plus.