Allsup looks for enthusiastic, innovative and self-motivated people to fill a variety of positions in our claims and customer service units and other departments.
Non-Attorney Hearing Representatives
Allsup Inc., a leading Social Security consulting firm, is
seeking Non-Attorney Social Security Hearing Representatives to represent
Social Security disability claimants at the hearings level of the claims
process in the following locations: Oklahoma,
Alaska, Hawaii and Idaho.
Allsup is a nationwide provider of Social Security disability,
veterans disability appeal and Medicare services for individuals, employers and
insurance carriers. Allsup professionals deliver specialized services
supporting people with disabilities and seniors so they may lead lives that are
as financially secure and as healthy as possible. Founded in 1984, the company
is based in Belleville, Illinois, near St. Louis.
The representative prepares claimants for the hearing experience
and attends oral hearings. The individual works out of their home and frequent
travel is required.
The representative must have at least two years experience
representing individuals before Social Security Administrative Law Judges or
ODAR experience. Must have knowledge of the medical and vocational aspects of
the Social Security disability determination process. Representatives eligible
for direct pay strongly preferred.
Interested candidates should contact Mary Kirkpatrick at
800-854-1418, x65524 or by email.
300 Allsup Place
Belleville, IL 62223
Fax: (618) 236-5767
Associate Bilingual Customer Information Specialist
The Associate Bilingual Customer Information Specialist provides administrative support at all levels of the Social Security process. Position involves heavy phone contact with both English and Spanish speaking claimants, SSA/OHA, and some contact with medical providers. Responsibilities also include producing status reports to insurance companies and claimants. Position also responsible for inputting data into the internal case management system. Other duties may include assisting other departments with completion of related disability forms.
Bachelor's degree preferred. Minimum of two years of college, or one year of college with 6 months general office experience, or secretarial science certificate with 6 months general office experience. Excellent oral/telephone communication skills required. Ability to communicate (both verbally and in writing) in both English and Spanish required. Candidate must possess excellent organizational skills. Position requires a high level of initiative. Individual must also have solid working knowledge of Microsoft Office (Word and Excel).
Under general direction, develops custom programs written in Web based languages. This individual can control and program while also directing and controlling the project and project time line. Designs, develops, troubleshoots, debugs, and implements software code such as ASP.net, C#, VB.net, j query, HTML, Java Script, and Telerik controls. This individual can work with graphic designers and other members of a project team to develop the site concepts, interface design, and architecture of the Website. Has a thorough knowledge of programming and server software operations. Can work closely with engineering, Web graphics designers, content managers and artisans to ensure Website is developed according to specifications. Incumbents usually have extensive experience in Web based languages and 2 to 4 years of related programming experience.
Program in a Thin GUI interface.
Understand and connect to a normalized SQL Structure.
Detail and document user specifications.
Follow detailed Systems procedures.
Work with a team of developers and a Programmer Analyst to complete projects.
Understand and program using Web Based software and tools.
Requires a bachelor's degree in Computer Science and/or equivalent job experience and a thorough knowledge of .Net Programming Languages, SQL, Windows, Data Base Applications
Provides assistance to the VP of Systems Information in managing personnel for the prompt completion of daily system support functions. Completes special projects. Directs the project team including the assignment of individual responsibilities, tasks, and technical functions. Follows overall project requirements and ensures all tasks are completed within established timeframes.
Oversees the help desk in providing a high level of support to both local and remote users, ensuring prompt and courteous assistance to all internal customers. Responsible for recognizing, researching, isolating, and resolving requests effectively and efficiently.
Fosters good communications within the department to ensure strong teamwork and efficiency. Conducts regular meetings with the staff for information exchange.
Establishes processes and controls within the department to promote excellent work quality and achieve department, company, and customer service goals.
Responsible for people management which includes staffing, coaching, development, performance evaluations, and recognition of employees.
Maintains strong communications amongst the Allsup management team, and alerting them to any potential concerns.
Helps in coordinating moves among departments, ensuring the moves are efficient and downtime is minimal.
Provides assistance on all technical and non technical training initiatives when requested.
Verifies all daily operations logs are complete and the risk assessments are defined.
Works with other members of Systems department to ensure storage, backup, equipment and software needs are being met. Identifies antivirus/malware prevention and removal solutions.
Verifies that all actions and processes are thoroughly documented, according to department procedures.
Confirms secure builds are consistently used and regular audits are conducted.
Provides assistance in quoting, receiving, documenting, and renewing of all IT asset information (software/hardware/OS/warranty related licensing).
Responsible for regular reports related to the operation/performance of the department
Bachelors Degree or equivalent work experience in Computer Science or Information Systems
Requires experience with Microsoft PC operating systems and Office Products. Requires strong written and oral communication skills and excellent organizational and multitasking skills. Previous Help Desk Experience is preferred.
The Associate Social Security Coordinator is required to be knowledgeable in all aspects of Allsup Inc.’s Social Security Representation service, Overpayment Reimbursement Service and a long-term disability client's disability process. Responsibilities include reviewing claims for SSDI potential, performing all the administrative assistant duties (such as data entry, printing information, researching information and other miscellaneous administrative duties), providing direct support for the client, developing business relationships with Disability Claims Managers and serving as their primary onsite Allsup contact. The Associate Social Security Coordinator must be a competent liaison between the client and Allsup Inc. while monitoring the client's SSDI offset process, reimbursement of overpayments and return to work processes relating to SSDI. The Associate Social Security Coordinator, in conjunction with the Allsup Account Manager and Allsup Social Security Coordinator, is responsible for resolving all customer service issues relating to the client and its’ claimants. The Associate Social Security Coordinator will provide assistance and support to Allsup personnel in developing claims for SSDI representation. The Associate Social Security Coordinator has the ability to work independently. The Associate Social Security Coordinator will exercise initiative and good judgment.
Disability claims experience with Allsup Inc., DDS, SSA or the LTD division of an insurance carrier. Bachelor’s degree or equivalent experience required. Knowledge of the Social Security disability process is recommended. Excellent written, verbal and human relations skills. Strong computer skills with working knowledge of Microsoft Word and Excel required.
The Social Security Coordinator is required to be knowledgeable in all aspects of Allsup Inc.’s Social Security Representation service, Overpayment Reimbursement Service and the Client’s disability claims process. Responsibilities include reviewing claims for SSDI potential; performing limited administrative duties; providing direct support for the Client; developing business relationships with Disability Claims Managers and serving as their primary onsite Allsup contact. The Social Security Coordinator must be a competent liaison between the Client and Allsup Inc. while monitoring the Client’s SSDI offset process, reimbursement of overpayments and return to work processes relating to SSDI. The Social Security Coordinator, in conjunction with the Allsup Account Manager and other Allsup Social Security Coordinators, is responsible for resolving all customer service issues relating to the Client and its’ claimants. The Social Security Coordinator will provide assistance and support to Allsup personnel in developing claims for SSDI representation. The Social Security Coordinator has the ability to work independently. The Social Security Coordinator will exercise initiative and good judgment.
Disability claims experience with Allsup Inc., DDS, SSA or the LTD division of an insurance carrier. Bachelor's degree or equivalent experience required. Knowledge of the Social Security disability process is recommended. Excellent written, verbal and human relations skills. Strong computer skills with working knowledge of Microsoft Word and Excel required.