Associate Bilingual Customer Information Specialist
The Associate Bilingual Customer Information Specialist provides administrative support at all levels of the Social Security process. Position involves heavy phone contact with both English and Spanish speaking claimants, SSA/OHA, and some contact with medical providers. Responsibilities also include producing status reports to insurance companies and claimants. Position also responsible for inputting data into the internal case management system. Other duties may include assisting other departments with completion of related disability forms.
Bachelor's degree preferred. Minimum of two years of college, or one year of college with 6 months general office experience, or secretarial science certificate with 6 months general office experience. Excellent oral/telephone communication skills required. Ability to communicate (both verbally and in writing) in both English and Spanish required. Candidate must possess excellent organizational skills. Position requires a high level of initiative. Individual must also have solid working knowledge of Microsoft Office (Word and Excel).