Bookmark and Share   Text Size: + | -

Allsup Place Demo

The Allsup Place Demo was created to provide you and all visitors with a detailed look into Allsup Place and how to navigate it. Due to our diverse audience, this demo is available in a few different formats:

Hello and welcome to Allsup Place®.
 
Thank you for your interest in this secure and helpful online community. Allsup Place is where you can connect with others, share information, and if you are an Allsup customer, have greater access to your account information and Customer Service.
 
The following information will help you get started and gain access to Allsup Place. Please click on a topic below to be taken directly to information on that topic, or just scroll down to read everything you need to know about Allsup Place.


Registration | Login | Logout  | Forgot Your Password? | Locked Out? | Manage Account | Areas Within Allsup Place | Account Activation | MyClaim | MyAMA Account | MyLifePlan | Locate Resources | News | Forum | The SSDI Process |  Allsup Medicare Advisor® |  Disability Life Planning Service® | MyCalendar | Refer a Friend | Allsup Place FAQs | Allsup Place Demo | Contact Allsup | Submit Your Feedback

 

Registration
To take advantage of Allsup Place, you'll need to register. It's easy and fast. Just click on “Register” in the green tab at the top of any site page to get started.
 
Once your information has been submitted, you will be immediately granted access to Allsup Place.
 
Select your own User Name, Display Name (for use in the Forum) and Password. Passwords must be:

  • At least 8 characters in length,
  • Contain at least one upper case letter,
  • Contain one lower case letter, and 
  • Contain one number.
When you register, you will also need to provide basic information such as your name, address, phone and email address.
 
Be sure to save your custom User Name and Password as you will need this information to access your personal account and information – available to you anytime.
 
*Note to Allsup customers: As a security precaution, please use the same email address that you have on file with Allsup. In order to activate your account and view account details, your email addresses – in Allsup Place and in our file – have to match. Contact us at (800) 560-1410, Monday – Friday, 7 a.m. to 5 p.m. (CT) or click here if you have any questions or need to update your email address in your file.
 
When you register for Allsup Place, we will also ask if you would like information about certain medical condition(s). While this is not required, completing this part of the registration will help us better customize your visit in Allsup Place.
 
The conditions that we are currently providing as options include the following:

  • AIDS / HIV
  • ALS (Amyotrophic Lateral Sclerosis) / Lou Gehrig’s Disease
  • Anxiety
  • Arthritis
  • Asthma
  • Bipolar Disorder
  • Bulging Discs
  • Cancer
  • Chronic Fatigue Syndrome
  • Chronic Pain
  • COPD
  • Depression
  • Diabetes
  • Epilepsy
  • Fibromyalgia
  • Heart Disease
  • Hepatitis C
  • Liver Disease
  • Lupus
  • Meniere's Disease
  • Migraines
  • MS (Multiple Sclerosis)
  • Muscular Dystrophy
  • Organ Transplants
  • Parkinson’s Disease
  • PTSD
  • Spinal Disorders
  • Stroke
  • Other  
Please use the “Other” option in the event that you are interested in using Allsup Place, but do not see the condition listed that you are interested in, or you do not have a condition listed here. This will help us determine what other conditions we should add to Allsup Place.
 
Finally, you must agree to the Allsup Place Terms and Conditions of Use as well. To read the Terms and Conditions of Use Agreement, click here or you may read it by clicking on the “View User Agreement” link provided during Registration. Then just check the check box and click the "Register" link at the bottom of the page.
 
Congratulations. You are now registered and a new member of Allsup Place. Upon registering, you are automatically logged in to Allsup Place.

If you’ve already registered during a previous visit, all you have to do now is Login.


Back to top

 
Login
You must be registered in Allsup Place before you can log in. To register, please review the Registration section.
 
If you’ve already registered, click the Login button in the green tab, provide us with your User Name and Password and click “Login.”
 
Now you’re in Allsup Place.

Logout
We suggest that you Logout (in the green Allsup Place tab) when you are ready to leave Allsup Place.
 
You will be automatically logged out of Allsup Place after 15 minutes of inactivity.

Forgot your Password?
That’s okay. All you have to do is click on the “Forgot Password?” link on the Login page, provide us with your User Name* or Email Address and click “Send Password.”
 
You should receive your Password in your email inbox very soon. And then you’ll be ready to return to Allsup Place.
 
*If you forgot your User Name, please click here and submit the short form so we can provide you with your User Name in order for you to continue enjoying Allsup Place.

Locked out of Allsup Place?
After six unsuccessful attempts to log in, the system will lock your account for security reasons. If you need to unlock your account, we suggest that you first utilize the “Reset Password?” feature, and then wait 15 minutes before trying to log in again.
 
If you are still unsuccessful, please click here, submit the short form, and our team will be happy to unlock your account for you.

Manage Account
The Manage Account feature is available via a link within the green tab at the top of page, accessible only after you are logged into Allsup Place.
 
Here you can manage your profile details and make changes to any of the information you provided to us during your Registration, including Password changes. As a security measure, an email will be sent to you (at the email address that you provided to us during registration) every time you make a change to your profile. If you did not initiate a change(s) to your profile, please contact us immediately at (800) 560-1410.


Back to top
 
 
Areas within Allsup Place
 
As a non-registered visitor: 

  • News
  • Forum
  • The SSDI Process
  • Allsup Medicare Advisor® 
  • Disability Life Planning Service® 
  • Refer a Friend
  • Allsup Place FAQs
  • Allsup Place Demo
  • Contact Allsup
  
As a registered Allsup Place member (non-customer): 

  • Account Activation
  • Locate Resources
  • News
  • Forum
  • The SSDI Process
  • Allsup Medicare Advisor 
  • Disability Life Planning Service 
  • MyCalendar
  • Refer a Friend
  • Allsup Place FAQs
  • Allsup Place Demo
  • Contact Allsup
 
As an Allsup customer (with an activated account): 

  • Account Activation
  • MyClaim (available to SSDI customers only)
    • Check the Status of Your SSDI Claim
    • My Contact Information
    • Important Documents
    • Contact Us
    • Provide Us With Updates
     
  • MyAMA Account (available to Allsup Medicare Advisor (AMA) customers only)

    • Check the Status of Your AMA Report
    • My Contact Information
    • Access Your AMA Report (including how to read your report)
    • Contact Us
    • Provide Us With Updates
     
  • MyLifePlan (available to Disability Life Planning Service (DLPS) customers only)

    • Check the Status of Your DLPS Report
    • My Contact Information
    • Access Your DLPS Report 
    • Contact Us
    • Access the DLPS Library
     
  • Locate Resources
  • News
  • Forum
  • The SSDI Process
  • Allsup Medicare Advisor 
  • Disability Life Planning Service 
  • MyCalendar
  • Refer a Friend
  • Allsup Place FAQs
  • Allsup Place Demo
  • Contact Allsup

Back to top

 
Account Activation (for Allsup customers only)
The Account Activation link is available in the left hand navigation.
 
For SSDI customers, upon receipt of your signed 1696 form, or for Allsup Medicare Advisor customers, upon receipt of payment, Allsup will send you an email including your Activation ID and Activation Key. You will need to provide both of these in order to activate your account, which will then provide you with details on your claim with Allsup, the ability to update your contact information anytime and much more.
 
 
For Allsup Medicare Advisor customers, upon receipt of payment or the establishment of alternative payment arrangements, Allsup will send you an email including your Activation ID and Key (if you haven't already activated). You will need to provide both of these in order to activate your account, which will then give you details on your AMA account, the ability to update your contact information anytime and much more.
 
 
For Disability Life Planning Service customers, upon receipt of payment or the establishment of alternative payment arrangements, Allsup will send you an e-mail including your Activation ID and Key (if you haven't already activated). You will need to provide both of these in order to activate your account, which will then give you details on your DLPS report, the ability to update your contact information anytime and much more.

Please call us at (800) 560-1410, Monday – Friday, 7 a.m. to 5 p.m. (CT), or click here to contact us with any issues you may experience while trying to activate your account.
 
Special Note to Allsup customers: You only have to activate your Allsup Place account once, even if you are a customer with multiple services. However, once activated, you will always see this message to remind you of your successful account activation: Your account has already been activated.
 
Note: Once you activate your account, you must log out and then log back in to reset your account in order to access information on your claim.
 
*All Allsup Place members have access to this page, but this page is only applicable and important to you if you are an Allsup customer. Otherwise, please ignore this page.
 
 
MyClaim
MyClaim is only available to Allsup customers with an SSDI claim. All other visitors won’t have access to this special section, accessible via a link in the left hand navigation. MyClaim consists of a few different components, including (1) check the status of your SSDI claim, (2) review your contact information with the ability to provide us with updates, (3) review and use a variety of important documents, (4) contact us with any questions and (5) provide us with a variety of updates (such as “Has DDS or SSA sent you anything?”).
 
Check the Status of Your SSDI Claim
One of the first things you will see when you get to your MyClaim page is a graphic that will illustrate the status of your SSDI claim and the current level of your claim within the SSDI process. Click on your graphic, which will reflect your claim’s progression through the SSDI process, for more details about your current status.
 
This current status page will include details specific to the activities related to your claim. You also may click on the links provided for additional details, or use the "Show All" feature. Then, depending on your claim’s level, you may be provided with links to the previous level, next level and the complete SSDI Process (see The SSDI Process section for more details), which is also available as a PDF document.
 
My Contact Information
The box to the right of your status information on your MyClaim page displays the contact information that we have on file for you at Allsup (not what you registered with on Allsup Place). Please use this display as a way to review and update your contact information. You also may indicate if your bank information has changed.
 
Click on the “Click here to update” link when and if you need to update your contact information. Now, use the fields provided to make any changes to your contact information. Once you’re done updating your information, click the “Submit” button.
 
You will receive an on-screen “Thank You” message as well as an email indicating changes to your contact information have been received and how to contact us in the case that you did not initiate the change(s).
 
Upon return to your MyClaim page, you will notice that the My Contact Information box contains a message indicating <>. This tells you that we received your update(s) and that your update is pending until our final review and approval. This process may take up to two (2) business days. Once approved, you will not only notice your change(s) here, but the <> message will be gone.


Back to top
 

Important Documents
Now you have the option to access your available important documents online in Allsup Place's secure community. All you have to do is click on the link to request your online documents, and you will have online access to your available documents within one business day. You also will receive an email notifying you when they are ready for viewing.

Allsup also provides some of the financial agreements and legal documents required from its customers. You may view, type directly on these blank documents and print them, or print them for completion or for your records.
  • 1696 Form (The Appointment of Representative you completed that indicates Allsup is representing you in the effort to secure your SSDI benefits.)
  • Fee Agreement
  • SSA-795 (Direct Deposit form)
  • Authorization for Release of Medical and Other Information
You must have Adobe Acrobat Reader in order to access these blank documents. If you don’t have Adobe Acrobat Reader, you can download it here for free.
 
Contact Us
Depending on the status of your claim, you will be provided with a phone number to call us or you can click on the graphic to use our customized Contact form. Your information will be auto-populated on the form, and all you’ll have to do is provide us with your Question / Comment, and click “Submit."
 
Provide Us With Updates
The bottom right hand corner on your MyClaim page contains several questions – that rotate – directed to you in order to remind you to provide Allsup with updates. These include sending us updates on anything DDS or SSA has sent to you, any life changing events you may have recently experienced or providing us with your medical updates.
 
Just click on the graphic to link to our customized Contact form. Your information will be auto-populated on the form, and all you’ll have to do is provide us with your update in the Question / Comment field, and click “Submit.”

If you're submitting medical updates, complete the form provided as completely as you can. Providing Allsup with medical updates has never been easier.

 
 

MyAMA Account
The MyAMA Account section is available only to you as an Allsup Medicare Advisor (AMA) customer. No other visitors will have access to this special section, accessible by a link in the left hand navigation. Each MyAMA Account consists of a few different components, including:

  1. Check the status of your AMA report, which includes completing your AMA questionnaire;
  2. Review your contact information with the ability to provide us with updates;
  3. Access your AMA Report (including how to read your report);
  4. Contact us with any questions; and
  5. Provide us with updates or refer a friend.
1. Check the Status of Your AMA Report
One of the first things you will see when you get to your MyAMA Account page is a graphic that indicates the status of your AMA report and any tasks that still need to be completed in order to receive your completed report. Click on the graphic, which will take you to additional information as well as important links.
 
2. My Contact Information
The box to the right of your status information on your MyAMA Account page displays your contact information. Please use this to review and update your contact information.
 
Click on the “Click here to update” link when and if you need to update your contact information. Now, use the fields provided to make any changes to your contact information. Once you’re done updating your information, click the “Submit” button.
 
You will receive an on-screen “Thank You” message as well as an e-mail indicating changes to your contact information have been received and how to contact us in the case that you did not initiate the change(s).
 
Upon returning to your MyAMA Account page, you may notice that the My Contact Information box contains a message indicating <>. This tells you that we received your update(s) and that your update is pending until our final review and approval. This process can take up to two (2) business days. Once approved, you will not only notice your change(s) here, but the <> message will no longer be visible.
 
3. Your AMA Report
Click on the “Your AMA Report” graphic to receive information about your AMA report, and a link to your report in PDF format once its available.
 
You must have Adobe Acrobat Reader in order to access and open your AMA report. If you don’t have Adobe Acrobat Reader, you can download it here for free.
 
Until your report is available, you may still visit this area and learn about how to read your AMA report. This will also be available to you once the AMA report is available.
 
4. Contact Us
You will be provided with a phone number to call us, or you can click on the graphic to use our customized Contact form. Your information will automatically appear on the form and all you have to do is provide us with your Question / Comment, and click “Submit.”
 
5. Provide Us Updates or Refer a Friend
The bottom right hand corner on your MyAMA Account page contains two graphics that remind you to provide Allsup with contact information updates or help you refer a friend to Allsup.
 
Just click on the graphic to link to the appropriate page and form.

 
MyLifePlan
The MyLifePlan section is available only to you as an Disability Life Planning Service (DLPS) customer. No other visitors will have access to this special section, accessible by a link in the left hand navigation. Your MyLifePlan section consists of a few different components, including:

  1. Check the status of your DLPS report, which includes completing your DLPS questionnaire;
  2. Review your contact information with the ability to provide us with updates;
  3. Review your DLPS Report;
  4. Contact us with any questions; and
  5. Access the DLPS Library.
1. Check the Status of Your DLPS Report
One of the first things you will see when you get to your MyLifePlan page is a graphic that indicates the status of your DLPS report and any tasks that still need to be completed in order to receive your completed report. Click on the graphic, which will take you to additional information as well as important links.
 
2. My Contact Information
The box to the right of your status information on your MyLifePlan page displays your contact information. Please use this to review and update your contact information.
 
Click on the “Click here to update” link when and if you need to update your contact information. Now, use the fields provided to make any changes to your contact information. Once you’re done updating your information, click the “Submit” button.
 
You will receive an on-screen “Thank You” message as well as an e-mail indicating changes to your contact information have been received and how to contact us in the case that you did not initiate the change(s).
 
Upon returning to your MyLifePlan page, you may notice that the My Contact Information box contains a message indicating <>. This tells you that we received your update(s) and that your update is pending until our final review and approval. This process can take up to two (2) business days. Once approved, you will not only notice your change(s) here, but the <> message will no longer be visible.
 
3. Review Your DLPS Report
Click on the “Your DLPS Report” graphic to receive information about your DLPS report, and a link to your report once its available.
 
Until your report is available, you may still visit this area and learn about how to read your DLPS report. This will also be available to you once the DLPS report is available.
 
4. Contact Us
You will be provided with a phone number to call us, or you can click on the graphic to use our customized Contact form. Your information will automatically appear on the form and all you have to do is provide us with your Question / Comment, and click “Submit.”
 
5. Access the DLPS Library
The bottom right hand corner on your MyLifePlan page provides an easy way to access all of the additional resources included in the DLPS library.
 


Back to top

Locate Resources
Anyone registered on Allsup Place may access this information using the link provided in the left hand navigation. The resources in the Locate Resources section are pre-populated and are the result of the condition(s) and state that you selected during registration. But you may also create your own search criteria by selecting a different state – either by using the map or the drop-down box – and/or different condition(s).
 
There are three different types of Resources available in this section, including (1) Organizations, (2) Personal Stories and (3) Web Resources. Each of these is represented on tabs below the map and search options available. The type of resources you are currently accessing will be most recognizable by the difference in tab color – the tab including the type of resource currently being accessed will be colored a darker blue while the other tabs will be a lighter blue.
 
These resources are in no way all-inclusive and Allsup does not endorse or guarantee the accuracy of any of the resources available here.
 
Organizations
Upon reaching the Locate Resources page, the Organizations are provided below the map on the page. These organizations are grouped together; first you will see the condition-specific organizations grouped together by condition. Then you will see a section below the condition-specific organizations titled “General Organizations,” which are those organizations that are not condition-specific, but deemed relevant and helpful to the majority of our visitors.
 
Each organization listed here is a live link that when clicked will open up in a new window in order to take you to that organization’s Web site. When you’re done reviewing the Web site, just close the window, and you’re right back where you were before you clicked on the link.
 
Personal Stories
To access the Personal Stories resources, click on the Personal Stories tab, which will turn darker blue upon accessing. First, the Personal Stories applicable to your registered condition(s) will appear, and then we provide you with some general personal stories that we think may be of interest to you.
 
Each personal story is accessible by clicking on the story title and will open in a new window, so as soon as you’re done reading it, you can just close the window, and you’re right back where you were in Allsup Place.
 
Web Resources
To access the Web Resources, click on the Web Resources tab, which will turn darker blue upon accessing. These Resources are categorized by type of Resource. Some of the Resource categories include Financial Planning Calculators, Government Sites, Medical Information Sites, Online Support Groups, State Benefit Programs and much more.
 
Each of these categories of resources contains links to informative websites that when clicked will open that resource’s Web site in a new window for your use. And when you’re done, just close the window and check out another Resource.
 
The resources that you see will differ from what other visitors see because these are provided especially for you based on information you provided to us during registration.
 
Come back often as we will update these resources on a frequent basis. If you know of a resource that you think would be beneficial to others, please send it to us by clicking here.

 
News
The Allsup Place News section is available to all Allsup.com and Allsup Place visitors and consists of various topics, such as: SSDI, Medicare, information for Veterans, personal finance and more.
 
Each news article listed is a live link that when clicked will provide you with the entire article. 
  
Speak up on or check out our Forum – accessible via a link in the left hand navigation.
 
 
Anyone may view or use the Forum; you do not have to be logged in to Allsup Place to participate in the Forum.
 
Allsup regularly adds new discussions as needed based on requests and conversations that take place within the Forum. To read or participate in any of these discussions, click on a discussion title.
 
Now you can view the thread(s) (A thread is a topic for discussion.) available for that discussion. You may click on each thread to read and/or reply to it.
 
We encourage you to read the complete Allsup Place Terms and Conditions of Use, specifically the section on Forums before you participate in the Forum. All postings are reviewed by Allsup.
 
Options and Settings Available to You in the Forum
 
Once you select a discussion, you have two options for how the content is displayed. By default, it will show you everything – the threads and replies. But you can change this setting to “Show No Replies,” by clicking on these words that appear below the Search box. Then if you want to see everything again – including the replies, just click on the “Show All” link that appears in the same place below the Search box.
 

My Posts
Each posting and reply includes a Display Name and a time and date stamp.
 
 
What the Reply Button Does & How to Reply to an Existing Posting
As you review and read each thread/posting, you will see a Reply button inside the box that the thread/posting resides within. Click “Reply,” and then you will be taken to a page where you can type your reply. Just type your reply and select the “Submit” button to make your reply live on our site, or you can cancel your reply.
 
When your Reply appears, your Display name and post appears. 
 
Each posted reply is date and time stamped.
 
 
How to Start a New Thread / Posting
Within any Discussion in the Allsup Place Forum, you will see a “Add topic” link at the top of the page. Click on this “Add topic” link in order to start your new thread/topic for discussion.
 
Subject
You must provide a Subject for your new thread.
 
Body/Content of Your Thread
Type your topic for discussion in the space provided and click submit.
 
The Search feature is available via the link on the left hand side on every page within the Forum. This Search feature only searches within the Forum on Allsup Place.
 
If you click on the Search link, the Search function provides you with many more options in order to find what you’re looking for within the Forum. Some of the search options you have available using this Search feature include the following:

  • From Date
  • To Date
  • Post Authors
  • Subject Contains
  • Body Contains
  • Post type
  • Discussions 
Once you have selected your Search criteria, select the “Search” button to retrieve your Search results.
 
 
Forum Home
To return to the Forum home page from anywhere within the Forum, click on the word "Forum", available at the top of the Forum pages.
 

The SSDI Process
Every visitor to Allsup Place has access to The SSDI Process page, accessible via a link in the left hand navigation. For non-registered visitors, registered visitors who aren’t Allsup customers, and Allsup's non-SSDI customers, you will be provided with information on the SSDI Process – from information on each level, awarded rates, average days at that level to information on getting awarded and the Continuing Disability Review.
 
Allsup's SSDI customers will receive all of the above and more. You will also receive a step-by-step explanation of what happens during each level of the SSDI Process. And you also have access to this information in a PDF document, which you can print out and use as a reference anytime.
 
 
Allsup Medicare Advisor®
Every visitor to Allsup Place may access this – accessible by a link in the left hand navigation. For those of you who are not Allsup Medicare Advisor customers, this page provides you with information on the Allsup Medicare Advisor and a link to a free screening to determine your eligibility for the Allsup Medicare Advisor (AMA) service.

Current AMA customers will only receive a short message with a link to their MyAMA Account page.
 
 
Disability Life Planning Service®
Every visitor to Allsup Place may access this – accessible by a link in the left hand navigation. For those of you who are not Disability Life Planning Service customers, this page provides you with information on the Disability Life Planning Service and a link to purchase the Disability Life Planning Service (DLPS).

Current DLPS customers will only receive a short message with a link to their MyLifePlan page.



MyCalendar
MyCalendar is available to all registered users via a link in the left hand navigation. Use MyCalendar to schedule appointments, meetings and tasks. You also can set reminders and print it in a format that works best for you.
  
 
Refer a Friend
The Refer a Friend page is available via a link in the left hand navigation to any Allsup Place visitor who is interested in sharing Allsup Place with a friend. All you have to do is fill out a simple form consisting of your name and email address and your friend’s name and email address. Your friend will then receive a short email from you with a link to join Allsup Place. Thanks for passing the word on.
 
You also may refer someone to Allsup who may need help obtaining SSDI benefits.


Back to top
 
 
Allsup Place FAQs
Check out Allsup Place's frequently asked questions (FAQs) via a link in the left hand navigation. Here you can find the answers to the most common Allsup Place questions. And if you can't find the answer to your question, check out the Allsup Place Demo, or use our online contact form.
 
 
Allsup Place Demo
This is the Allsup Place Demo. It is available to all Allsup Place visitors – via a link in the left hand navigation. This was created to provide you and all visitors with a detailed look into Allsup Place and how to navigate it. Due to our diverse audience, this demo is available in a few different formats – as a PDF document, as a web page and as a presentation including screen shots with audio instruction that you can pause, jump around to random sections and more.
 
 
Contact Allsup
This provides all visitors with a direct link to contact us. There are a variety of ways to Contact Allsup – one of which is via a link in the left hand navigation. If you are a registered user and logged into Allsup Place, your information will be auto-populated on the form, and all you’ll have to do is provide us with your Question / Comment, and click “Submit.”
 
For those of you not logged in when accessing this option, please complete the short form and click “Submit.”
 
 
Submit Your Feedback
We encourage you to submit your feedback to us regarding Allsup Place. We understand that Allsup Place is a new online community, and we want to hear from you so we can provide you with the best online community we can.
 
You may access this option by clicking on the appropriate graphic, located on the right hand side of most pages within Allsup Place. Just provide us with your Name, E-mail address and Feedback.
 
Again, your feedback is encouraged and appreciated.
 
Thanks for visiting and for your interest in Allsup Place – enjoy. 

If you have any questions, please call (800) 560-1410 or click here to contact us.


Back to top


Updated 3.23.12