Frequently Asked Questions
Prepare for the Social Security Disability Insurance (SSDI) process with this list of frequently asked questions.
Featured FAQs
Employment Status
Should I apply for SSDI benefits if I’m having health problems but still working?
It depends on how much you’re earning from work. To get approved for Social Security Disability Insurance, you cannot make more than a specific dollar amount, known as Substantial Gainful Activity (SGA). The SGA amount changes from year to year, so call us for more information. If you do earn more than SGA, you will not be approved for benefits because of the program requirements. In general, most individuals applying for SSDI cannot work because of their disability and have to leave employment.Why Allsup?
Why should I choose Allsup to assist me with my SSDI claim?
- We have a 97% approval rate for those who complete the process with Allsup.
- We have more than 35 years of experience successfully representing tens of thousands of people nationwide.
- People who choose Allsup usually receive their benefits faster, which improves your financial situation and may mean a lower fee.
- We handle requests from the SSA, we’re here when you need us and we are focused on getting you the benefits you deserve.
Children/Dependents
Can I get additional benefits if I have children/dependents?
Children up to age 18 or who have not graduated from high school are entitled to benefits if a parent is deceased, retired or disabled. Generally, dependent children of a disabled parent will receive an additional amount of about 50% of the disabled parent’s own monthly benefit. The 50% is divided equally among all eligible dependents.VA Disability Benefits
Can I receive both VA disability benefits and SSDI benefits?
Yes, it may be possible to receive both forms of income. Disabled veterans who are unable to work due to permanent disability can collect both Social Security Disability Insurance (SSDI) benefits and VA benefits at the same time. We can help you coordinate multiple disability benefits.Work History
What kind of work history do I need to qualify for SSDI?
The SSA measures work history for Social Security disability insurance with “work credits.” Usually, you need to earn 20 work credits in the last 10 years to qualify for benefits. What this means is that you’ve worked 5 out of the last 10 years in jobs covered by Social Security. (If your employer deducted FICA taxes from your pay, then you were covered by Social Security.) Workers younger than 31 years of age need fewer work credits to qualify for SSDI, because they’ve had less time working.SSDI
What is Social Security Disability Insurance or SSDI?
Social Security Disability Insurance is a payroll tax-funded, federal insurance program. Its purpose is to provide income to people unable to work because of a severe, long-term disability.
How do I qualify for SSDI?
You must be insured. That generally means you must have worked and paid into the program (payroll taxes) for five of the last 10 years. You must also have been disabled before reaching full-retirement age (65-67) and you must meet Social Security’s definition of disability. Your full-retirement age varies depending on your birth date.
Who can receive Allsup's assistance?
We assist adults who have paid FICA taxes and are expected to be out of work for at least a year or longer. You must have doctor support and a condition that meets the Social Security Administration’s (SSA) requirements.
How do I claim SSDI benefits?
People seeking Social Security Disability Insurance benefits must file an application with the Social Security Administration (SSA). You can submit an application to the SSA on your own, or you can work with an expert SSDI representative, like Allsup, to submit your application. Your online Allsup account puts our SSDI expertise at your fingertips, guiding you through the application and appeal process. Take our free SSDI Assessment now to determine your likelihood of qualifying.
What is Social Security's definition of disability?
According to the Social Security Administration (SSA), you are considered disabled if you cannot work due to a severe medical condition that has lasted or is expected to last at least one year or result in death.
Is it difficult to get Social Security disability benefits?
It can be. The Social Security Administration (SSA) denies 63% of the people filing SSDI applications at the application level. It can also take from 9 to 18 months for a determination as the process for appeals is complex.
What is Allsup's success rate?
Our overall award rate is about 97% for those who complete the process with us.
Do I need a disability representative or disability advocate working for me?
While you can apply directly with Social Security, having representation can dramatically improve your chances of receiving SSDI benefits. Representatives like Allsup have decades of experience working with people with disabilities and fully understand the complexities of the SSDI process. It also is advantageous to start the application process with representation rather than waiting to seek help at the hearing or appeals levels.
Why should I choose Allsup to assist me with my SSDI claim?
Allsup will represent you at all levels of the SSDI process, from application through appeals. Our award rate at the initial level is 53% compared to 37% without representation. Allsup has more than 38 years of experience and has helped over 375,000 customers receive SSDI benefits. Your online Allsup account helps you through the application and appeal process. If you are already receiving SSDI and are ready to attempt to return to work, Allsup Employment Services, LLC can help.
What is the fee for Allsup representation?
The SSDI representation fee established by the Social Security Administration is 25% of the retroactive award with a current fee cap of $7,200.
How long does it take to get a decision?
Unfortunately, it’s not a quick process. Generally, it takes about six to eight months for the initial decision. Reconsideration (first appeal) will take another six to eight months. The second appeal is before an administrative law judge in Social Security’s Office of Hearing Operations (OHO), and this level may take up to 9-18 months for a decision.
Does Allsup offer any tips on preparing for a hearing?
Yes, we offer information and guidance about how to prepare for an appeal at a hearing office or via phone.
How much will I receive?
The dollar amount is based on a complicated formula largely determined by the amount of your past earnings that have been subjected to FICA taxes. Use this online benefits calculator to get an estimate about how much you can expect to receive.
Can I get additional benefits if I have children/dependents?
Dependents who are under the age of 18, or who have not graduated from high school, or are disabled and the disability occurred before they turned 22 years old, are eligible for Social Security Disability Insurance benefits. Generally, dependent children of a disabled parent will receive an additional amount of about 50% of the disabled parent’s own monthly benefit. The 50% is divided equally among all eligible dependents.
Why should I apply for Social Security Disability Insurance benefits?
Social Security Disability Insurance provides much needed income when you are no longer able to work due to a debilitating illness or mental condition. You’re entitled to it if you are between 21 years and full retirement age, your disability is expected to last at least 12 months or is terminal, and you paid FICA taxes five out of the last 10 years. SSDI provides important financial incentives to help you return to work, yet maintains ongoing income if your condition does not improve. When you receive SSDI, you qualify for other important programs like Medicare and prescription drug assistance, while protecting your future Social Security retirement benefits.
Where can I get more information about Social Security Disability Insurance?
Visit "What is SSDI?" for our helpful and easy-to-understand review of SSDI. Or call (800) 405-8339 and speak to one of our expert representatives. You may also visit the Social Security Administration's website.
Can I get unemployment benefits while waiting for SSDI benefits?
The receipt of unemployment benefits does not necessarily preclude you from receiving Social Security Disability Insurance benefits. It is, however, a factor examiners consider when determining whether or not you qualify for SSDI benefits. Some administrative law judges (ALJs) may not award SSDI benefits if someone is receiving or has applied for unemployment. Disability onset dates may have to be amended to the day after someone received their last unemployment check. (Important: The disability onset date may be the date the disabling condition began, or the date your condition required you to seek SSDI or severely affected your ability to be employed.)
The issue with unemployment versus SSDI benefits is the difference in why someone receives these benefits. When you receive SSDI, you are unable to do your past work or any other work. Unemployment benefits generally indicate you are ready, willing and able to work, but haven’t found employment yet. ALJs typically look at your individual circumstances when determining the significance of your application for unemployment benefits and related efforts to obtain employment when determining if you qualify for SSDI.
The issue with unemployment versus SSDI benefits is the difference in why someone receives these benefits. When you receive SSDI, you are unable to do your past work or any other work. Unemployment benefits generally indicate you are ready, willing and able to work, but haven’t found employment yet. ALJs typically look at your individual circumstances when determining the significance of your application for unemployment benefits and related efforts to obtain employment when determining if you qualify for SSDI.
Is Supplemental Security Income (SSI) the same as SSDI?
No, it is different. Supplemental Security Income (SSI) is a welfare-based program, with no connection to past employment. Monthly benefits are paid to people who meet requirements for limited income and resources who are disabled, blind or age 65 or older.
Blind or disabled children, as well as adults, can get SSI benefits. In general, if a claimant’s household income exceeds the federal benefit rate (FBR), then they are not eligible for SSI. Additionally, they will not qualify for SSI if their resources are above $2,000 for an individual and $3,000 for a couple.
Our SSDI representation includes screening for SSI eligibility. You may not be eligible for SSI if you are over the financial limits, so Social Security may send a general financial denial. Regardless of SSI outcome, we will still pursue your SSDI claim.
Blind or disabled children, as well as adults, can get SSI benefits. In general, if a claimant’s household income exceeds the federal benefit rate (FBR), then they are not eligible for SSI. Additionally, they will not qualify for SSI if their resources are above $2,000 for an individual and $3,000 for a couple.
Our SSDI representation includes screening for SSI eligibility. You may not be eligible for SSI if you are over the financial limits, so Social Security may send a general financial denial. Regardless of SSI outcome, we will still pursue your SSDI claim.
Veterans Disability
Can Allsup assist me when I first apply for VA disability benefits?
Our VA-accredited Claims Agents only assist with the VA appeals process. However, you can learn more about how to start your VA application.
How are my VA disability benefit payments determined?
The VA uses a rating schedule that determines which disabilities you receive benefits for and the percentage to which they are disabling. The range for disability compensation is from 0% to 100%, with higher percentages receiving higher benefit amounts. Our VA-accredited Claims Agents can provide more details on your claim when you contact us for appeal assistance.
Can I receive both VA disability benefits and SSDI benefits?
Yes, it may be possible to receive both forms of income. Disabled veterans who are unable to work due to permanent disability can collect both Social Security Disability Insurance (SSDI) benefits and VA benefits at the same time. We can help you coordinate multiple disability benefits.
How do your fees work?
There is no cost to you unless we win your appeal, or you receive higher benefits on appeal. When it’s time, our fee is overseen by the VA Office of General Counsel (OGC) and capped at 20% of the retroactive dollar amount of benefits awarded to you.
How does Allsup receive my fee?
Our fee is withheld by the VA from your retroactive benefit payment. This is the typical method used by the VA and VA-accredited Claims Agents.
The VA will grant you benefits and notify you by letter. It will then send you 80% of the retroactive award amount. The award letter will let you know how much (20%) is being withheld from your retro award to pay us. You and your VA-accredited Claims Agent have 60 days to contest the amount. After 60 days, the VA will release the 20% to us. We will bill you for any other costs and expenses at this time, if applicable.
The VA will grant you benefits and notify you by letter. It will then send you 80% of the retroactive award amount. The award letter will let you know how much (20%) is being withheld from your retro award to pay us. You and your VA-accredited Claims Agent have 60 days to contest the amount. After 60 days, the VA will release the 20% to us. We will bill you for any other costs and expenses at this time, if applicable.
What’s the difference between service connected and non-service connected VA benefits?
A non-service connected pension is commonly called “pension.” A service-connected benefit or veterans disability compensation pays you for injuries or illness you experienced while in service.
Can I work and still receive VA disability benefits?
Yes, you can. However, those with a high rating (like 100%) could encounter issues by working. This is because the VA considers a 100% rating as unable to work, and it may lead to the VA lowering your benefit rating if you work.
How long will it take to get my VA disability appeal approved?
That’s a very difficult question to answer. The VA has ambitious goals with its new appeals options and is working toward timeframes of just 4-12 months.
However, the VA appeals backlog historically has produced turnaround times of 24 months or longer. Experience shows, if your case requires a personal hearing and/or multiple appeals, you can expect it to take 36-48 months for a complete resolution. Within that timeframe, multiple decisions may be given by the VA.
However, the VA appeals backlog historically has produced turnaround times of 24 months or longer. Experience shows, if your case requires a personal hearing and/or multiple appeals, you can expect it to take 36-48 months for a complete resolution. Within that timeframe, multiple decisions may be given by the VA.
How do I know if I want a Higher-Level Review?
It depends on your original decision and the details of your VA disability claim. An Allsup VA-Accredited Claims Agent is available to help determine if a Higher-Level Review is the best path for your appeal, especially if there may have been an error or oversight by the VA.
How do I know if I should file a Supplemental Claim?
A Supplemental Claim requires producing new evidence for your claim. An Allsup VA-Accredited Claims Agent can provide specialized help to review evidence and help decide if this is a good choice for your claim.
What are the benefits if I appeal directly to the Board of Veterans Appeal?
If veterans file a Notice of Disagreement to the BVA, veterans have three additional options. These include requesting a hearing, seeking expedited review or seeking a review with the option to submit new evidence. An Allsup VA-Accredited Claims Agent will assist you in examining each of these options and choosing the next step for your appeal to meet your specific situation.
Why was my application denied?
The VA website reports that 75% of all first-time applications for VA benefits are denied. Initial applications are often denied because they are incomplete and do not provide the necessary documentation. One of our VA-accredited Claims Agent can help to further develop your claim with the appeal.
What are veterans or VA disability benefits?
The U.S. Department of Veterans Affairs (VA) manages two disability benefit plans that pay monthly income to qualified veterans:
Non-service connected pension (“pension”)
Service-connected disability compensation (“compensation”)
More than 90% of all monthly VA disability payments are for compensation or service-connected disabilities.
Non-service connected pension (“pension”)
Service-connected disability compensation (“compensation”)
More than 90% of all monthly VA disability payments are for compensation or service-connected disabilities.
What is a non-service or pension-related benefit?
A non-service connected pension is commonly called “pension.” It is an income-based disability benefit that supports veterans who served in wartime. The qualifications are:
a) You served during a period of war, and
b) You are totally disabled or 65 years or older, and
c) You have low to zero monthly income and total assets
Your disability does not have to be related to your military service to receive this benefit. This benefit generally pays $1,000 a month.
a) You served during a period of war, and
b) You are totally disabled or 65 years or older, and
c) You have low to zero monthly income and total assets
Your disability does not have to be related to your military service to receive this benefit. This benefit generally pays $1,000 a month.
What is a service-connected disability or compensation benefit?
A service-connected benefit or veterans disability compensation pays you for injuries or illness you experienced while in service. The qualifications are:
a) You served in the active U.S. armed forces and
b) You were discharged or released under conditions other than dishonorable, and
c) You sustained an original service-connected injury or illness, specific war-time service-connected disability, or substantially aggravated an existing injury during your time served. (See examples.)
Your current condition must be one that:
a) Is supported by a physician’s diagnosis and/or opinion, and
b) You can prove it is due to an event or incident that happened while you were in the service. This may include a duty or medical report that reflects your injury.
Example of original service-connected injury or illness:
“Matt” voluntarily enlisted in the Army and was assigned to an airborne infantry unit that required combat training jumps. During one of these jumps, a gust of wind caught his parachute and he was dragged across rough terrain, hitting his head and suffering whiplash and head trauma. He later developed headaches with constant neck pain. He completed his enlistment and was honorably discharged. Matt continued to suffer headaches, memory loss and increased neck pain. As a civilian, his doctors diagnosed Matt with traumatic brain injury and degenerative arthritis in the neck. The doctors concluded his problems are related to his accident in service. Matt applies for benefits for these injuries and the VA grants his claim.
Example of specific war-time service-connected disability:
“Charles” was drafted by the Marine Corps in 1967. He was sent to Vietnam where he was a truck driver for a transportation unit and was honorably discharged after his tour. The U.S. military used the Agent Orange herbicide in Vietnam from 1962 to 1975 and assumes all Vietnam veterans were exposed to this chemical. Over the years, Charles developed type 2 diabetes, prostate cancer and ischemic heart disease – all health problems associated with Agent Orange exposure. He filed a claim with the VA, which granted him benefits for these war-time service-related disabilities based on his exposure to Agent Orange.
Example of substantially aggravating an existing injury during time served:
“Angela” broke her ankle while playing high school volleyball. Her injury healed and she later enlisted in the Navy as an intelligence analyst. During her entrance examination, the Navy doctor noted her previously broken ankle, but cleared the injury and said Angela was fit for duty. Angela served six years, but sprained her ankle four times during various activities. She was honorably discharged. Her ankle strength continued to weaken and her doctor diagnosed her with a chronic sprain. Her doctor believed the sprains during her Navy service permanently aggravated her previously broken ankle. Angela applied to the VA for compensation and was awarded based on a permanent aggravated injury.
a) You served in the active U.S. armed forces and
b) You were discharged or released under conditions other than dishonorable, and
c) You sustained an original service-connected injury or illness, specific war-time service-connected disability, or substantially aggravated an existing injury during your time served. (See examples.)
Your current condition must be one that:
a) Is supported by a physician’s diagnosis and/or opinion, and
b) You can prove it is due to an event or incident that happened while you were in the service. This may include a duty or medical report that reflects your injury.
Example of original service-connected injury or illness:
“Matt” voluntarily enlisted in the Army and was assigned to an airborne infantry unit that required combat training jumps. During one of these jumps, a gust of wind caught his parachute and he was dragged across rough terrain, hitting his head and suffering whiplash and head trauma. He later developed headaches with constant neck pain. He completed his enlistment and was honorably discharged. Matt continued to suffer headaches, memory loss and increased neck pain. As a civilian, his doctors diagnosed Matt with traumatic brain injury and degenerative arthritis in the neck. The doctors concluded his problems are related to his accident in service. Matt applies for benefits for these injuries and the VA grants his claim.
Example of specific war-time service-connected disability:
“Charles” was drafted by the Marine Corps in 1967. He was sent to Vietnam where he was a truck driver for a transportation unit and was honorably discharged after his tour. The U.S. military used the Agent Orange herbicide in Vietnam from 1962 to 1975 and assumes all Vietnam veterans were exposed to this chemical. Over the years, Charles developed type 2 diabetes, prostate cancer and ischemic heart disease – all health problems associated with Agent Orange exposure. He filed a claim with the VA, which granted him benefits for these war-time service-related disabilities based on his exposure to Agent Orange.
Example of substantially aggravating an existing injury during time served:
“Angela” broke her ankle while playing high school volleyball. Her injury healed and she later enlisted in the Navy as an intelligence analyst. During her entrance examination, the Navy doctor noted her previously broken ankle, but cleared the injury and said Angela was fit for duty. Angela served six years, but sprained her ankle four times during various activities. She was honorably discharged. Her ankle strength continued to weaken and her doctor diagnosed her with a chronic sprain. Her doctor believed the sprains during her Navy service permanently aggravated her previously broken ankle. Angela applied to the VA for compensation and was awarded based on a permanent aggravated injury.
How are VA disability benefits different from Social Security disability benefits?
There are a number of differences. For example:
- With Social Security Disability Insurance (SSDI), the Social Security Administration (SSA) requires that you be permanently disabled, unable to work for 12 months or more or have an illness expected to result in death.
- In the veterans disability system, the VA rates a service-connected disability on a scale of seriousness, from 0 to 100%. If you receive benefits, the rating determines the amount of your benefit. For example, you could be considered 10%, 50% or 100% disabled.
- With Social Security Disability Insurance (SSDI), the Social Security Administration (SSA) requires that you be permanently disabled, unable to work for 12 months or more or have an illness expected to result in death.
- In the veterans disability system, the VA rates a service-connected disability on a scale of seriousness, from 0 to 100%. If you receive benefits, the rating determines the amount of your benefit. For example, you could be considered 10%, 50% or 100% disabled.
How are my VA disability benefit payments determined?
First, if you meet the requirements, you deserve the benefits you earned while protecting your country. Your monthly benefits are based on a percentage rating level of disability. The VA uses a rating schedule that determines which disabilities you receive benefits for and the percentage to which they are disabling. The range for disability compensation is from 0% to 100%.
Veterans with a spouse or dependent children can expect to receive more. If a veteran has multiple disabilities with different ratings, those are combined into a single rating. The amount paid for each rating is set by law.
A higher disability rating means a larger increase in your benefits. Recent studies have shown that veterans who use a paid disability representative see their annual average benefits nearly double when compared to those who apply alone or seek help from Veterans Service Organizations (VSOs).
Veterans with a spouse or dependent children can expect to receive more. If a veteran has multiple disabilities with different ratings, those are combined into a single rating. The amount paid for each rating is set by law.
A higher disability rating means a larger increase in your benefits. Recent studies have shown that veterans who use a paid disability representative see their annual average benefits nearly double when compared to those who apply alone or seek help from Veterans Service Organizations (VSOs).
Can I continue my military service and still receive VA disability benefits?
Some veterans with lower disability ratings can continue their military service, but they can’t receive military pay and VA disability payments at the same time. In these cases, VA disability payments are temporarily suspended during periods of military service.
How soon should I apply for a service-connected disability?
There is no time limit for most initial VA disability claims. However, you should file a claim as soon as possible because the filing date determines when your benefits begin. Disability applications can be more difficult to process if you wait a long time because you must prove that your condition is due to military service. Applying right away will help ensure that you receive all the benefits for which you’re eligible.
How does applying for VA disability benefits help me and my family?
They provide:
- Regular financial support and monthly income
- Increased access to VA healthcare and services between jobs and after retirement
- Access to other VA benefits, such as:
- Vocational rehabilitation training
- VA-guaranteed home loans
- Options for long-term care
- Possible property tax exemption
- Preference in government hiring
- Special programs that support business development
- Access to VA benefits for survivors
Can Allsup assist me when I first apply for VA disability benefits?
Our VA-accredited Claims Agents only provide assistance during the VA appeal process; but we can help you get started with your disability compensation application. For valuable information about how to file your application for benefits, visit our web page. You’ll also find information on how to gather the type of evidence and documentation you need to submit your claim.
If you’re denied benefits or don’t receive a fully favorable decision, our VA-accredited Claims Agents can help you file an appeal.
If you’re denied benefits or don’t receive a fully favorable decision, our VA-accredited Claims Agents can help you file an appeal.
How can Allsup determine if I'm eligible for benefits?
Our VA-accredited Claims Agents will provide a free disability appeal review to determine if you’re eligible or have reason to appeal.
- We understand how to review the details of each claim and are experienced in preparing a thorough and accurate appeal so the VA can quickly and efficiently review your case and make a satisfactory decision.
- Our staff, many of whom are veterans themselves, understand the complex ins and outs of the VA system and the appeal process.
- We can save you stress and help you avoid mistakes that could delay or deny your claim and affect your financial situation.
Knowledge and Experience
- We specialize in disability. We’ve been helping people navigate complex government programs for more than 30 years and are the nation’s premier provider of SSDI representation and Medicare plan selection services.
- Our VA-accredited Claims Agents have experience in working with a variety of disabilities and know how the VA process works.
- We understand how to prepare your appeal in a timely and accurate manner, which can avoid needless delays, a lower disability rating or denial of benefits.
Guidance Throughout the Appeal Process
- With Allsup, you can expect caring service from a trained and certified VA-accredited Claims Agent who will assist you throughout the VA decision process.
- You’ll regularly receive status updates about your claim and we’ll communicate with the VA on your behalf.
- We also collect your medical records, correct any errors and develop written briefs to achieve a positive outcome.
High Satisfaction Rating
- People who choose Allsup for assistance consistently report significant satisfaction with the service we provide. In fact, 98% of our customers are satisfied with the disability service they received.
- We understand how to review the details of each claim and are experienced in preparing a thorough and accurate appeal so the VA can quickly and efficiently review your case and make a satisfactory decision.
- Our staff, many of whom are veterans themselves, understand the complex ins and outs of the VA system and the appeal process.
- We can save you stress and help you avoid mistakes that could delay or deny your claim and affect your financial situation.
Knowledge and Experience
- We specialize in disability. We’ve been helping people navigate complex government programs for more than 30 years and are the nation’s premier provider of SSDI representation and Medicare plan selection services.
- Our VA-accredited Claims Agents have experience in working with a variety of disabilities and know how the VA process works.
- We understand how to prepare your appeal in a timely and accurate manner, which can avoid needless delays, a lower disability rating or denial of benefits.
Guidance Throughout the Appeal Process
- With Allsup, you can expect caring service from a trained and certified VA-accredited Claims Agent who will assist you throughout the VA decision process.
- You’ll regularly receive status updates about your claim and we’ll communicate with the VA on your behalf.
- We also collect your medical records, correct any errors and develop written briefs to achieve a positive outcome.
High Satisfaction Rating
- People who choose Allsup for assistance consistently report significant satisfaction with the service we provide. In fact, 98% of our customers are satisfied with the disability service they received.
Will the same VA-accredited Claims Agent handle both my VA disability claim and my Social Security Disability Insurance (SSDI) claim?
The VA disability program and the SSDI program are significantly different and are administered by two different federal agencies. Another Allsup staff member will handle your SSDI claim, but you’ll have a team that will work together if you have dual claims and help you coordinate all your multiple disability benefits.
What is a service-connected disability or compensation benefit?
A service-connected disability or compensation benefit is a cash benefit paid to veterans because of injuries or diseases that happened while on active duty, or were made worse by active military service. Benefits are also available to certain veterans disabled from VA healthcare.
Where are VA local regional offices (ROs)?
VA benefit programs are administered at the local level by 58 regional offices (ROs). Because the ROs receive applications for benefits and make the initial decision to award or deny claims, each is referred to as “the agency of original jurisdiction.”
- At least one RO is located in each state, the Commonwealth of Puerto Rico, and Manila in the Philippines.
- Larger states (CA, TX) have more than one RO.
- At least one RO is located in each state, the Commonwealth of Puerto Rico, and Manila in the Philippines.
- Larger states (CA, TX) have more than one RO.
What is the Board of Veterans' Appeals (BVA), or Board?
The Board is the final decision-maker in the appeal process. It is located in Washington, D.C., and is comprised of veteran law judges and staff attorneys. A judge will be assigned to your case and will conduct the hearing, evaluate your claim(s) and issue a decision.
What is a remand?
If the Board of Veterans’ Appeals (BVA), or Board, does not allow or deny your claim, it will remand or send your claim back to the VA local regional office. A remand is not a final decision. This may happen if the Board finds that it doesn’t have enough information about your claim to make a decision. In this situation, the Board will either try to get more information itself or send your claim back to the VA local regional office so it can try and get the proper information.
Medicare
What’s included in Allsup Benefits Coordination?
- Access to our health insurance specialists who will research your options
- Personalized support: we walk you through the process of deciding on a plan and enrolling in that plan
- Education on how the different types of health insurance plans work
Once I’ve chosen Allsup Benefits Coordination, what happens?
Allsup Benefits Coordination provides the support and assistance you need. We simplify the process so you can make a clear choice about your healthcare coverage. Here’s how you can benefit:
Smooth and seamless coverage transitions - We will help you easily transition to new healthcare insurance when an employer is no longer offering group health plan coverage or when you become eligible for Medicare.
Trained healthcare benefit specialists - We have certified and licensed specialists who will personally consult with you and share their expertise and in-depth insights about healthcare benefits.
Personal attention to individual needs - We work with and understand all types of healthcare plan options. We also take your lifestyle factors into consideration, which can make a difference in your decision. This includes your age, income, family size, insurability, and disability status.
Does Allsup promote one type of Medicare plan over another?
No. Allsup understands that each type of Medicare plan is different and won’t work the same for everyone. While one person might find that a Medicare Advantage plan most closely meets their stated needs, a spouse or friend might find that a Medigap and a Part D plan works better for them. That’s why when you use Allsup Benefits Coordination, we:
- Educate you on your options
- Highlight those plans that most closely meet your stated needs
- Guide you through the decision-making process to help you make an informed decision
- Educate you on your options
- Highlight those plans that most closely meet your stated needs
- Guide you through the decision-making process to help you make an informed decision
Is it necessary to review my Medicare plan every year?
Medicare plan prices and availability change every year. And so might your healthcare needs. While it’s not required that you review all your options every year, we strongly recommend that you do, especially to make sure you’re getting the coverage that’s right for you.
What if my circumstances change? For example, what happens if I move?
If you experience certain lifestyle changes, you should have your Medicare options re-evaluated. Changes include:
- Moving from one location to another
- Traveling more
- Moving into or out of a long-term-care facility
- Becoming eligible for low-income subsidy
- Moving from one location to another
- Traveling more
- Moving into or out of a long-term-care facility
- Becoming eligible for low-income subsidy
What are the terms & conditions of Allsup Benefits Coordination?
See our terms and conditions.
Return to Work
What is an Employment Network?
An Employment Network (EN) is an organization that enters into an agreement with the Social Security Administration (SSA) to provide services to individuals like you. Allsup Employment Services is an SSA-approved EN and is listed in their national directory.
Can I get SSDI and work at the same time?
Yes, you can receive SSDI benefits and work for a specific time period. Following that time period, you can also receive SSDI benefits for any month where your earnings fall too low.
How long can I get SSDI and work?
Through the Ticket to Work program, you can continue to receive both SSDI and earnings from work for about one year, with additional options after this first year.
Why would I go back to work if my SSDI benefits will stop?
You can earn much more money from working than you would ever get from SSDI benefits, plus you can work for a certain time and receive both your earnings and SSDI.
How much money can I earn and still keep my SSDI?
Social Security oversees how much you can earn and continue to receive SSDI benefits. During the first year you attempt to work, you may earn as much as you are capable. We can help you understand your options over time, especially if you’re able to work for longer than a year.
What is Ticket to Work?
Ticket to Work is a program offered through the Social Security Administration (SSA) that provides you with many advantages when you go back to work, including continuing to receive SSDI income and Medicare coverage while working.
Do I have to participate in Ticket to Work to go back to work?
No, but many people make mistakes when they go back to work without the help of an Employment Network. You can miss out on important financial benefits, incentives that support your work attempt, and long-term protection for your SSDI benefits. Allsup Employment Services can help you navigate the program and ensure you get the full incentives you’re entitled to receive.
Preparing for a Hearing
Why hasn’t my hearing been scheduled yet?
Waiting on your hearing is usually a long process because of the current disability backlog in the SSA. It’s important not to lose patience or give up
Am I required to attend the hearing?
Yes, if a hearing is scheduled, you should plan on attending. You have the right to appear before an administrative law judge (ALJ) at a hearing. An SSDI representative’s goal should be to get your claim awarded as early as possible with the least amount of stress. Your Allsup representative may try to work with the ALJ and staff to get your case reviewed and awarded on-the-record before a hearing is held. If the judge is unable to award your case on-the-record, a hearing will be scheduled and your Allsup representative will attend the hearing with you.
Is my SSDI representative qualified to represent me and have the experience I need?
This is a question that you should ask when choosing disability representation. For example, we specialize in Social Security disability issues. Our representatives have extensive experience with the disability process and some have attended hundreds of hearings in your local area. By routinely tracking and reviewing ALJ decisions, they get a better understanding of how the ALJ approaches various types of cases.
What happens if I can’t make it to the hearing?
An ALJ can postpone a hearing for good cause. Examples may be a serious illness, death in the family, inclement weather or a key witness not being available to attend the hearing.
How should I dress?
You should dress neat and comfortable. Don’t under or over dress, and remember your attire should indicate you have respect for the court.
What does the hearing room look like?
Since the start of the pandemic, all hearings have been held either via telephone or video conference. In a video conference, the judge is at his/her physical office and you and your Allsup representative are at your physical locations. When a hearing is scheduled, you will receive a notification with instructions on how to connect to the hearing.
SSA has recently indicated they will resume in-person hearings on a limited basis beginning in 2022. If your hearing is in-person, the room looks much like a conference room with the judge sitting at one end of the table/room and you, the claimant, facing the judge.
Can I bring my spouse or family members with me to the hearing for support?
Due to the pandemic, SSA has implemented several safety protocols to protect all participants. If your hearing is held in-person, there will be a limited number of people permitted in each hearing office. It will be at the judge's discretion whether observers are allowed in the hearing room.
Can I bring witnesses to the hearing?
You may bring witnesses to help validate the legitimacy of your claim. A spouse or family member may serve as a witness, but this is not common. Some judges choose to have witnesses wait outside the hearing room until after you have testified.
Will the hearing be recorded?
Yes, the hearing will be audio recorded by an assistant. You are encouraged to speak loudly and clearly and vocalize any movements you are making. For example, you will want to reply “Yes” or “No” instead of nodding or shaking your head.
Who else will attend the hearing?
Other people attending the hearing with you will be the ALJ, the hearing assistant who records the proceedings, a medical and/or vocational expert as requested by the judge, your Allsup representative, and any approved witnesses you invite to the hearing.
How will I be treated by the judge?
The ALJ is expected to treat you with respect and dignity. The hearing is not intended to be an adversarial situation. All ALJs differ in their styles, but your Allsup representative is aware of this and will prepare you in advance.
What is the medical expert’s role in the hearing?
The medical expert is a physician the judge calls to review the records of your treating physicians and to provide opinions on the medical evidence. The medical expert doesn’t perform an examination and may ask some questions of you related to your condition, with permission from the judge and your Allsup representative.
What is the vocational expert’s role in the hearing?
The vocational expert responds to hypothetical questions from the judge about limitations related to your ability to work that may apply in your case, usually based on your file and the testimony.
Should I try to exaggerate my illness or disability to help prove my case?
Absolutely not, but you do need to be thorough and represent yourself accurately. Don’t overstate the nature of your disability, but don’t understate it either. Give the judge all the facts, and trust the ALJ to make a fair decision.
What will my Allsup representative do for me during the hearing?
By the time your claim reaches the ALJ level, your Allsup representative has already done a lot of work. This includes reviewing your case to ensure that all medical records have been updated and that the judge and witnesses have the information they need to make an informed decision. During the hearing your Allsup representative will help clarify any questions asked by the ALJ and cross-examine witnesses, if necessary.
Do I or does my Allsup representative speak to the judge during the hearing?
Although questions are usually directed to you, the ALJ may ask your Allsup representative questions about certain details in your medical records. Your Allsup representative may also give opening and closing arguments.
What types of questions will the ALJ ask me?
The judge may ask questions about your disability, and how your disability affects your daily life. Normally, however, ALJs will not ask you technical medical questions about your condition.
How long will the hearing last?
It varies depending on the number of witnesses and complexity of the claim, but you are usually in and out of the hearing in about an hour.
Will the ALJ make a decision the day of the hearing? If not, how long will it take?
As a rule, ALJs do not release a decision immediately following the hearing, but they are required to inform you of the decision in writing. Unfortunately, this may take a while; typically 60-90 days.
What do I do if the ALJ denies my claim?
Don’t give up. If your claim is denied at the hearing level, you may appeal that decision to the Appeals Council for further review.
What happens if the Appeals Council also denies my claim?
The next step of the appeal process is to take your case to Federal District Court. An SSDI representative can review your case to determine if an appeal to the court is warranted and will discuss this with you at the appropriate time.
Are You Eligible?
empower is an online portal that guides you through the SSDI application or appeal process. Get started by taking our free SSDI Assessment to determine your likelihood of qualifying.